General Terms and Conditions of Use

Introductory Provisions

These General Terms and Conditions of Use of the Mobile Application “Drava Bike” (hereinafter: the Mobile Application) govern the relationship between the provider of the application, the public institution Regional Development Agency for Podravje – Maribor, located at Pobreška cesta 20, Maribor, 2000 Maribor, registration number: 5778336000 (hereinafter: RRA Podravje – Maribor), on one side, and the user of the Drava Bike application (hereinafter: the User) on the other.

Downloading the Mobile Application

The User may download the Mobile Application to their smart mobile device through one of the mobile stores (e.g., Google Play, App Store, etc.), in accordance with the methods and terms specified by the provider of the selected mobile store.

A mobile store is a digital distribution platform for applications designed to provide or install software applications for users and enables the downloading of mobile applications to smart mobile devices (for example, the App Store for devices running iOS and Google Play for Android devices) (hereinafter: Mobile Store).

Operation and Availability of the Mobile Application

RRA Podravje – Maribor will endeavor to maintain the Mobile Application so that it is available continuously and without interruption, 24 hours a day, every day of the year. RRA Podravje – Maribor will continuously strive to provide the technical conditions that allow Users uninterrupted use of the Mobile Application.

RRA Podravje – Maribor is not responsible for any damage or inconvenience that the User may encounter due to the interruption or malfunction of the Mobile Application.

Changes to the Mobile Application

Due to technical or functional upgrades of the Mobile Application, RRA Podravje – Maribor reserves the right to release a new version of the Mobile Application. The User will be informed about this either through the Mobile Application itself or the update will be applied automatically on the smart mobile device on which the Mobile Application is installed.

Limitation and Exclusion of Liability

All content on the Mobile Application is provided for informational purposes and is intended primarily to inform the User. RRA Podravje – Maribor does not guarantee the accuracy of the content on the Mobile Application.

RRA Podravje – Maribor does not assume any responsibility regarding the functionality and quality of the Mobile Application. It also does not accept any obligation or liability for actual or legal errors or any other possible deficiencies of the Mobile Application.

RRA Podravje – Maribor does not guarantee that the Mobile Application meets all the User’s requirements and needs. Likewise, RRA Podravje – Maribor does not guarantee uninterrupted operation of the Mobile Application and assumes no obligation or liability in the event of network outages, power failures, or other technical disturbances that could temporarily affect the operation of the Mobile Application, and is not responsible for cases of force majeure.

The User is solely responsible for the adequate protection of all data on their smart mobile device. RRA Podravje – Maribor is not liable for any damage in the event of loss of such data on the smart mobile device or for the malfunction of the Mobile Application if the User does not meet the technical and other conditions required for its use.

RRA Podravje – Maribor does not warrant that the Mobile Application will operate flawlessly and without interruption, nor that it is free of any harmful or dangerous code. RRA Podravje – Maribor also does not guarantee that the Mobile Application will work on all applications or in combination with every hardware and software platform. Furthermore, RRA Podravje – Maribor does not assume any responsibility regarding the reliability and quality of the connection between the Mobile Application and the internet, or the reliability and quality of data transmission over the internet or other communication channels.

RRA Podravje – Maribor is not liable for any damage or loss of income resulting from the use of the Mobile Application.

User Support

During business hours, RRA Podravje – Maribor provides free support to Users regarding the use of the Mobile Application via telephone at +386 (0)31 682 373 and by email at info@dravabike.si.

RRA Podravje – Maribor strives to offer support to Users as specified in these General Terms and Conditions of Use in cases where more advanced support is required at an appropriate time.

If a particular complaint relates to the operation of an electronic communications network and the payment for services by a specific provider of electronic communications services, the User must contact the appropriate service department of the electronic communications provider.

Termination of the Mobile Application

RRA Podravje – Maribor may, at any time, cease providing access to the Mobile Application and its operation, but must notify Users in an appropriate manner (e.g., by an in-app notification or an email notice).

The User has the right to cease using the Mobile Application at any time.

RRA Podravje – Maribor reserves the right, without prior notice, to disable access to or use of the Mobile Application for any User who violates these General Terms and Conditions of Use.

In the event that access to the Mobile Application or its operation is terminated in accordance with this section of the General Terms and Conditions of Use, the User’s right to use the Mobile Application, as defined by these terms, will automatically cease. The User must immediately stop using the Mobile Application and is obliged to delete or remove the Mobile Application and any copies thereof from their mobile device.

Intellectual Property Rights

All data, images, and other information contained within the Mobile Application are subject to copyright or other industrial property protection, as defined by the relevant laws governing the protection of copyrights, industrial property rights, and other applicable legislation.

By downloading the Mobile Application onto their smart mobile device, the User acquires a non-transferable, non-exclusive right to use the Mobile Application solely on their smart mobile device for personal (non-commercial) use.

RRA Podravje – Maribor does not transfer any copyright or other intellectual property rights related to the Mobile Application to the User (including, but not limited to, rights to use trademarks, logos, or names). Instead, it grants the User a non-transferable, non-exclusive right to use the Mobile Application solely on their smart mobile device for personal (non-commercial) use, in the manner, scope, and under the conditions set forth in these General Terms and Conditions of Use. In particular, the User must not make copies of the Mobile Application, install it on a server or another platform, distribute it in any manner, enable network access to the Mobile Application, rent it out, sublicense it, or translate, adapt, modify, or otherwise process the Mobile Application.

Protection of User Data

In providing the Mobile Application to Users through Mobile Stores, RRA Podravje – Maribor ensures that it does not acquire, collect, store, or otherwise process User data that are not necessary for the smooth operation of the Mobile Application.

RRA Podravje – Maribor expressly commits to storing, using, and processing any User data it collects (which are necessary for the proper functioning of the Mobile Application) in accordance with applicable regulations.

Validity of the General Terms and Conditions of Use

These General Terms and Conditions of Use are effective as of 25.07.2022. They apply to all Users of the Mobile Application and are binding in their entirety.

Each User of the Mobile Application by using it expressly agrees to the content and application of these General Terms and Conditions of Use. Please read these Terms carefully before using the Application. If you do not agree with them, do not use the Application.

In the event of an upgrade, the release of a new version, or any other change to the Mobile Application, these General Terms and Conditions of Use will also apply to such upgrades, new versions, or other changes to the Mobile Application, unless RRA Podravje – Maribor expressly provides otherwise.

Changes to the General Terms and Conditions of Use

RRA Podravje – Maribor reserves the right to change or supplement these General Terms and Conditions of Use at any time. Unless otherwise specified, any changes or supplements to these General Terms and Conditions of Use shall become effective on the date of their publication.

If the User does not agree with the changed or supplemented General Terms and Conditions of Use, they must immediately cease using the Mobile Application and delete it from their mobile device. If the User does not cease using the Mobile Application or delete it from their mobile device, it is deemed that they accept the changes or supplements.

Severability Clause

Any invalid provision or the inability to enforce a provision does not affect the validity of the remaining provisions or the validity of these General Terms and Conditions of Use as a whole. In the event of any invalidity or inability to enforce any provision, the provision shall be replaced by an interpretation that is closest to the intended purpose of the invalid or unenforceable provision.

Final Provisions

In the event of unauthorized use of the Mobile Application or any other abuse regarding access to or use of the Mobile Application, RRA Podravje – Maribor has the right to take all measures and actions that, in its business judgment, are necessary to protect its rights and interests and/or the rights and interests of any other person (for example, to prevent access to the Mobile Application).

Any disputes between RRA Podravje – Maribor and the User in connection with the use of the Mobile Application shall be resolved amicably between the parties. If an amicable resolution is not possible, the competent court in Maribor shall have jurisdiction. In the event of a dispute, the law of the Republic of Slovenia shall apply.